The Chester Grosvenor - Chester
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The Chester Grosvenor
Chester Eastgate Street, Eastgate
No. of rooms
66
WiFi
Spa/wellness
Parking
Meals
facilities
Rooms for singles
We speak
ES FR
8.8/10
No. of rooms
66
WiFi
Spa/wellness
Parking
Meals
facilities
Rooms for singles
We speak
ES FR
8.8/10
This award-winning 5-star hotel boasts individually decorated rooms with bathrobes. Guests can relax in the spas Thermal Suite, complete with herb sauna and steam room.
All of the luxurious rooms have their own individual colour scheme, and feature large, comfortable beds. Guests can relax with bathrobes, slippers and luxury toiletries in the bathroom. Rooms also include free WiFi.
With 4 AA Rosettes, The Arkle restaurant offers tasting menu and La Brasserie offers informal cuisine and coffees amongst Parisian decor. A Continental breakfast is served in the morning and a full English option is available at an extra cost.
The Spa at The Chester Grosvenor features 5 luxury treatment rooms providing a wide range of relaxing treatments. Guests can also enjoy the steam room, salt grotto, and foot baths.
In the centre of Chester, the hotel is less than 5 minutes’ walk from both Chester Cathedral and Grosvenor Park. On one of Chester’s historic shopping streets, the hotel is next to the Grosvenor Shopping Centre.
The Spa and Thermal Suite are open Thursday to Monday. There is an additional charge for guests to use the Thermal Suite unless Spa treatments have been booked.
The hotel day starts from hour 15:00 and ends at 11:00.
Arkle is open Thursday to Saturday inclusive.
Please note that the hotel will pre-authorise your credit or debit card up to the value of your booking plus GBP100.00 for any extras taken. Mastercard debit cards, Maestro or Visa Electron cannot be pre-authorised.
The spa is open Thursday to Monday only.
Please note that the thermal suite in the spa is available to the guests for an extra charge of GBP 35 per room, for the duration of your stay.
Please note that payment must be from the original card used to make the booking.
Car parking charges when using the Grosvenor Shopping Centre car park are ÂŁ15.00 per 24 hours.Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Business Traveller. Suitable for single business traveller with preferential weekday rates. Double or Twin based on availability. ;
Executive Room. Huge rooms with comfortable armchairs and, in most cases, a sofa. ;
Deluxe Room. Individual room with bespoke furniture, luxury decor, bathrobes and air conditioning. ;
Classic Room. With a queen-size bed, air conditioning and free Wi-Fi. ;
Suite. Elegant open-plan suite with a livingdining area, a flat-screen TV. The bathroom has a separate bath and shower. ;
Superior King Room. Features include a TV and an en suite bathroom with free toiletries.
Contactless check-in/check-out
Breakfast in the room
Face masks for guests available
First aid kit available
Shared stationery such as printed menus, magazines, pens, and paper removed
Guest accommodation sealed after cleaning
CCTV outside property
Express check-in/check-out
Head massage
Safety deposit box
Meeting/banquet facilities
Fax/photocopying
Guests have the option to cancel any cleaning services for their accommodation during their stay
Cashless payment available
Hand sanitizer in guest accommodation and key areas
Wine/champagneadditional charge
Smoke alarms
Currency exchange
Heating
Packed lunches
Invoice provided
Facilities for disabled guests
Neck massage
Air conditioning
Physical distancing rules followed
Physical distancing in dining areas
Room service
Non-smoking rooms
Non-smoking throughout
Spa and wellness centreadditional charge
Internet services
Hand massage
Full body massage
Concierge service
Parking on site
Staff follow all safety protocols as directed by local authorities
Daily housekeeping
Parking
WiFi
WiFi available in all areas
Guest accommodation is disinfected between stays
Back massage
Fire extinguishers
Linens, towels and laundry washed in accordance with local authority guidelines
All plates, cutlery, glasses and other tableware have been sanitized
Screens or physical barriers placed between staff and guests in appropriate areas
Restaurant
Use of cleaning chemicals that are effective against Coronavirus
Massageadditional charge
24-hour front desk
Special diet menus (on request)
Laundryadditional charge
Breakfast takeaway containers
Process in place to check health of guests
Bar
Lift
Dry cleaningadditional charge
Luggage storage
Key card access
Delivered food is securely covered
Ironing serviceadditional charge
Foot massage
Trouser press
Free WiFi
24-hour security
Coffee house on site
CCTV in common areas
